Help-SpeakPal

Why creat SpeakPal？ ▼

Our aim is for everyone to easily master at least one foreign language. We created SpeakPal with artificial intelligence and AI teachers to lower the barriers and costs of learning foreign languages for users around the world.

What is the SpeakPal Official Language Certificate? ▼

The SpeakPal Official Language Certificate is exclusively available to Annual and Lifetime Premium members. Powered entirely by AI with zero human intervention, each certificate features a unique ID and QR code for instant online verification. Your certificate updates in real time with your daily learning progress, offering a complete and authoritative record of your language achievements.

What’s the standout feature of SpeakPal? ▼

SpeakPal combines the latest AI technology with years of language teaching experience to help users around the world learn 30 different languages. With SpeakPal, you can expand your vocabulary, master grammar, practice listening, improve pronunciation, and strengthen your communication skills. One of our standout features is engaging role-play, which simulates real-life conversations to help you build practical, real-world communication abilities.

What should I do if my payment fails? ▼

If your payment fails, it is often because your bank card does not support USD payments or international transactions. You can try using a different Visa or MasterCard that supports international or USD online payments, or contact your bank’s customer service to enable these features on your card.

What is the “Teenager mode” in SpeakPal? ▼

After logging into SpeakPal, when you enable the “Teenager mode” in your profile, all AI language tutors will switch to teenager mode. Our language tutor will pay special attention during conversations with you to ensure teenage protection！

Are there any free online language courses on SpeakPal ? ▼

We offer a daily free trial service for our online language courses. You can choose a foreign language teacher each day to engage in and learn our courses for several conversations! But the paid experience is better, there are no restrictions on chatting

Can I get a refund after upgrading to the paid version? ▼

Once you purchase our online language learning service, you immediately benefit from unlimited language learning features and the premium AI system. Due to the high costs of AI and language learning systems, as well as server maintenance, please make sure to confirm your purchase before proceeding. Refund requests made after 24 hours will not be supported. Thank you for your understanding.

Is SpeakPal suitable for language learning beginners? ▼

Yes, our courses are suitable for language learning beginners. We provide the beginners with a wealth of learning scenarios, as well as conversational and writing practice features. In addition, we have designed more advanced courses for intermediate and advanced scholars.

Can I share my account with a friend who wants to learn a language? ▼

Account sharing is possible, but it involves personal chat privacy! SpeakPal offers a feature to share learning records. Simply log in, open your historical learning records, remove any private data, and then share the link with your friend.

Can I learn Spanish as a second language if I already learn English? ▼

Yes, if you have finished our English courses, you can continue to learn Spanish courses and other language courses. SpeakPal provides 30 languages and more than 100 AI teachers to help you learn.

Does SpeakPal only have language learning websites?Does it have an app? ▼

With SpeakPal, you can learn a language anytime, anywhere. Not only can you access speakpal.ai through your computer and mobile browser, but you can also download the SpeakPal AI app from the Android and iOS app stores. Click the link to check it out.

Can affiliate for SpeakPal? ▼

SpeakPal is a best language program.We do offer an affiliate program, but it’s only for schools or those who have a significant online following. Contact us to learn more.

How can I identify scam groups that impersonate Speakpal.ai's name and logo? ▼

Due to Speakpal.ai's rapid growth, some scam groups are using our name and even our logo to trick users. Here's how to spot them: 1. Speakpal.ai offers 30 languages and allows you to freely switch languages and tutors at any time. Scam apps usually only offer one language (such as English). 2. Speakpal.ai does not sell individual courses. Scam groups often try to sell "English courses" or other single-language packages. 3. Payments are only accepted through our official website or the Speakpal.ai app. Scam groups may ask you to pay by email or other unofficial methods. 4. Our only official email address is [email protected]. Scam groups use email addresses that do not end with "@speakpal.ai". If you are unsure, please contact us through our official channels before making any payment.

What should I do if I forget my password when logging into the SpeakPal website? ▼

You can receive the verification code through the email address you used when registering the SpeakPal website. Click to retrieve your password

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